Zendesk Audit & Blueprint for Success

Leverage our expertise to evaluate your Zendesk instance

Why Invest In a ZenClinic Audit?

The SaaS Team specialises in identifying workflow challenges faced by both agents and managers.

 

Through a meticulous assessment, we uncover potential customer experience issues and offer effective solutions.

 

Moreover, we uncover areas that can be optimised, aiming to streamline operations for enhanced efficiency. By sharing best practices with your administrators and agents, we ensure a comprehensive understanding of how to leverage the full potential of your Zendesk platform.

 

With our extensive experience as a trusted Zendesk partner, we guarantee a strategic approach, saving valuable time for your agents with every ticket handled.

How Does It Work?

ZenClinic is a paid plan with an investment of 999 GBP which accommodates for workshop sessions with our blended team. The right amount of time is needed to deep-dive into your people, processes, platforms, integrations, workflow automation and overall tech stack analysis.

 

We then huddle to create a success framework and present our solution matrix along with high-level documentation for you to keep.