Level-Up your Zendesk Instance
Reduce costs, enhance agent efficiency and elevate your customer experience
Reliable, certified Zendesk expertise
Our team has a successful history of providing cutting edge solutions across various industries such as Retail, Healthcare, Legal, Banking and Gaming, we have a track record that speaks for itself.
With a team of experts having worked at the highest level delivering cutting-edge technology solutions we offer our clients a subscription and professional services model. Our Zendesk certified team are well versed with complex Zendesk configurations, implementing ZIS integrations and developing bespoke custom applications.
We help your agents and teams perform at their best
Whether you need a custom reporting dashboard, a custom app, or help with configuring Zendesk, our team of Zendesk experts is here to assist you. We offer a comprehensive health check of your Zendesk instance and strive to support your business in meeting its requirements. With our expertise in proven processes and technologies, we ensure that your business operates efficiently and adheres to industry best practices.
Provides you with access to a team of certified Zendesk professionals. By subscribing to our services, we take the responsibility of managing your Zendesk instance, allowing you to focus on your core business operations. We take the time to understand your existing systems and processes. Additionally, we offer assistance with seamless integration of your systems, ensuring they work together harmoniously .
Market Place Apps
We have developed a range of innovative apps that will soon be released on the Zendesk Marketplace. By being an early adopter, you will have the opportunity to be amongst the first to install and utilize these cutting-edge Apps in your Zendesk instance. Your valuable feedback as an early user will help us further refine and improve these Apps to ensure they meet your specific requirements.
Customer bliss starts with a ZenClinic
Our ZenClinic is a great way to get started with Zendesk or to improve your existing implementation. The majority of our client partnerships are built on this foundational service. Each client and implementation is unique and ZenClinic aims to connect all the dots, leaving us with a detailed blueprint of areas that require optimisation for success. This approach also puts you in the driving seat to ensure any solutions are measured for value impact.