Productivity Apps for Zendesk
Our helpful apps for Zendesk are essential bolt-ons for levelling-up your team’s productivity
Get more done with less
We leverage our extensive process and support experience to build seamless integrations and apps designed to extract even more value from Zendesk.
Below, you’ll find apps that are ready to deploy and also a peek at our road map of solutions to boot agent productivity and simplify workflows.
NotifyMe is an innovative and versatile Zendesk app that makes it easy to create and manage ticket reminders.
Users can create and edit ticket reminders directly from within the Zendesk ticket view. Active reminders can be Snoozed or Dismissed.
NotifyMe has been built with configurable features allowing the user to determine how many times a reminder can Snoozed before it gets dismissed and how long.
One of the biggest limitation in Zendesk around views is that by default Zendesk only displays 12 views. In order to access more views users are forced to click on a button.
NestedViews has been developed to address this issue by giving users visibility of all their views in one place. Further NestedViews allows you to nest your views so that they can be grouped and the powerful search feature really makes it stand out.